Customer Voice in Social Housing - The Webinar

This discussion explores one of the biggest challenges facing the sector today: how housing organisations can move beyond collecting customer feedback and start using it to influence decisions, improve services and strengthen governance.

Drawing on insights from our latest sector research the webinar covers; why customer voice is becoming a strategic leadership issue, how to bridge the gap between collecting feedback and creating meaningful change, what leading organisations are doing differently, and how good customer insight drives better outcomes.

This session offers practical insight and honest discussion from two organisations at the forefront of change.

Watch the recording below.