Sector Impact

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Repairing Repairs: Understanding the Repairs Challenge in Social Housing

This report brings together the views of over 40 senior leaders from across the UK housing sector to examine the persistent challenges around responsive repairs. It looks at the pressures facing organisations, the impact on residents, and the operational and cultural shifts required to deliver a more effective service.

Repairing Repairs is intended as a resource for executives seeking to understand the underlying issues and engage in meaningful dialogue about what needs to change.

Our Impact in Numbers

Through these focused groups, leaders can share challenges...

40.5%
of candidates secured a step up in their career.
67%
of CFOs cited talent attraction as a key obstacle.
62%
of COOs flagged skills gaps and ageing workforce as concerns.
67%
of CPOs identified both skills gaps and employee engagement as top issues.

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