The Challenge
Accent Housing Group created the Chief Information Officer role to lead its technology, data, and transformation functions. The organisation needed a strategic leader to shape and deliver a digital and data strategy, drive business simplification, and ensure technology improved both employee efficiency and the customer experience. The role required a proactive leader with a strong track record of delivery, capable of challenging existing ways of working while bringing fresh ideas and driving collaboration across teams. Overcoming internal resistance to change and securing buy-in at all levels, including the Board and Executive Team, were critical priorities.
Our Impact
Through our targeted search we appointed an experienced Chief Information Officer with a proven background in digital transformation, data strategy, and business change. With a history of successfully embedding customer-centric technology solutions, they bring a strong understanding of system evaluation, business simplification, and stakeholder engagement. Their ability to communicate effectively across all levels of the organisation and challenge the status quo made them the ideal candidate.
Since joining, they have begun shaping Accent’s technology strategy, engaging key stakeholders to build support for transformation initiatives. Their leadership is driving structural change, encouraging a performance-driven culture, and ensuring technology investments deliver meaningful improvements for both employees and customers.
